建立健康企業文化的五個步驟
By Rick Boxx
在我的書「非典型企業」中，我指出五個發展健康企業文化或是職場倫理的步驟。幾年前，我用這五個步驟來評估一個企業的公司文化。其中一個企業主，他給自己最高分，也確信自己的團隊也會給他最高分。但是當我給這個企業做完評估之後，這個企業主才發現，他的整個團隊給他的領導以及企業文化的分數都很低。
步驟一：自我評估。哥林多前書3章18節說到「人不可自欺。你們中間若有人在這世界自以為有智慧，倒不如變為愚拙，好成為有智慧的。」要建立一個健康的企業文化，要從評估現有的企業文化開始，否則容易落入自欺欺人的陷阱。
步驟二：對未來有異象。在1961年美俄冷戰的期間，當時的美國總統甘迺迪對未來有一個很大膽的異象。他宣告說1970年之前，美國將會有一個人上月球。他也藉由向大眾傳達自己的夢想，為異象的實踐建立了良好的基礎。
在哈巴谷書2章3節當中，神告訴哈巴谷：「因為這默示有一定的日期，快要應驗，並不虛謊。雖然遲延，還要等候；因為必然臨到，不再遲延。」你若想建立企業文化，就需要異象。如果異象夠引人注目，你的團隊就會幫助你達成異象。
步驟三： 發展你的策略 除非你有改變的策略，否則你的企業文化不會有任何改變。我和我的朋友都在為我們的企業做諮商。當企業在發展他們的策略時，很明顯的，執行者必須要做一些調整。這些調整會幫助你的企業成功地往前進。
箴言16章9節教導我們：「人心籌算自己的道路；惟耶和華指引他的腳步。」當你在制定策略的時候，請從你對未來的異象開始，邀請神參與這個過程，並且根據你獨特的狀況制定可行的。
步驟四：溝通、溝通、再溝通 如果你不持續跟你的團隊傳達溝通你的異象，異象就不容易被記住。有一些領袖會舉辦一些關於公司價值觀的活動，有些領袖則是會在牆上或是電視牆上持續撥放關於公司異象標語。
在申命記第6章8-9節，神和以色列民溝通祂的律法：「也要繫在手上為記號，戴在額上為經文；
又要寫在你房屋的門框上，並你的城門上。」為了要發展一個健康的企業文化，領袖應該要經常不斷地與人溝通自己的異象。
步驟五：定期地評估和調整。一個公司很可能會有很強壯的企業文化。但是當一個事業夥伴離開了，帶走了客戶和員工，企業的文化可能就會受損。發展一個企業文化不是一個目的，而是一趟旅程。
當尼西米在重建耶路撒冷聖殿的城牆時，面對敵人的攻擊，他必須要評估自己的文化和調整。在尼西米記4章9節他說: 「然而，我們禱告我們的神，又因他們的緣故，就派人看守，晝夜防備。」當你計畫要建立一個健康的企業文化，不要忘記要定期地評估。
省思與問題討論
你會如何描述自己的公司或是組織的文化？ 你覺得這個企業文化有什麼優點和缺點。 為什麼一個組織的文化很重要？利潤和損失、製造和銷售是一個企業最重要的嗎？一個公司的企業文化，無論好壞如何影響一個企業的成功和失敗？ 在文章中建立健康企業文化的五個步驟中，如果你能更改其中一個，你會改哪一個？為什麼？
備註: 如果你手上有聖經，想要閱讀更多關於這個主題的經文，請參考：箴言24章27節、27章23-27節、29章18節；以西結書34章12節；約翰福音10章1-5節、11-15節；腓立比書2章3-4節
FIVE STEPS TO A HEALTHY BUSINESS CULTURE
By Rick Boxx
In my book, Unconventional Business, I identify five steps towards developing a healthy, ethical culture within a company or organization. The first step is “Assessing the strength of your culture.” Years ago, I reviewed a culture assessment tool with a business owner. He gave himself the highest rankings, assuring me his staff would as well. When my assessment for his company was complete, however, this owner learned his entire team had rated his leadership – and the culture of his organization – very low.
1 Corinthians 3:18 says, “Let no man deceive himself. If any man among you thinks that he is wise in this age, he must become foolish, so that he may become wise.” To establish a healthy culture, begin with an objective assessment of your existing culture; otherwise, you are likely to be deceived.
The second step is to “Cast vision for the future.” In 1961, during the “Cold War” with Russia, U.S. President John F. Kennedy cast a bold vision. He proclaimed America would place a man on the moon by 1970. By publicly communicating his dream, Kennedy set the stage for the fulfillment of that vision.
In Habakkuk 2:3, the Lord told Habakkuk, “For the vision is yet for the appointed time; It hastens toward the goal and it will not fail.” Your team needs a vision of what the culture of your organization could look like in the future. If it is compelling enough, they will help you achieve that vision.
Step three is to “Develop your strategy and tactics.” Your culture will not change unless you take the necessary steps. A friend and I were consulting with a contractor on his business culture. While developing the strategy and tactics, it became obvious this contractor had language barriers requiring some adjustments. These helped the process – and the business – to move forward successfully.
Proverbs 16:9 teaches, “The mind of man plans his way, But the Lord directs his steps.” When developing your strategy and tactics, begin with the vision of the future, invite God into the process, and break down the necessary steps your unique situation will require.
Step four is to “Communicate, communicate, communicate.” If you do not constantly communicate values and vision for the future, they can be easily forgotten. Some leaders host events focused on company values. Others scroll their values on TV screens or post signs on office walls.
In Deuteronomy 6, God communicated His laws by telling the Israelites, “You shall bind them as a sign on your hand and they shall be as frontals on your forehead. You shall write them on the doorposts of your house and on your gates.” To develop a healthy culture, communicate values frequently and consistently.
The final step is to “Make periodic assessments and adjustments.” A company had a fairly strong culture. However, when a partner of the business left, taking customers and employees with him, this devastated the organization”s culture. Developing a culture is not a destination, it is a journey.
Facing an enemy attack, Nehemiah, had to assess his culture and adjust while rebuilding the walls of Jerusalem. In Nehemiah 4:9 he wrote, “But we prayed to our God, and because of them we set up a guard against them day and night.” As part of your plan for building a healthy culture don”t forget to schedule periodic assessments.
Copyright 2017, Integrity Resource Center, Inc. Adapted with permission from "Integrity Moments with Rick Boxx," a commentary on issues of integrity in the workplace from a Christian perspective. To learn more about Integrity Resource Center or to sign up for Rick”s daily Integrity Moments, visit www.integrityresource.org. His new book, Unconventional Business, provides “Five Keys to Growing a Business God”s Way.”
Reflection/Discussion Questions
How would you describe your company”s – or organization”s culture – right now? What are the culture”s strengths, as you perceive them, as well as its weaknesses? Why is an organization”s culture important? Are not profits and losses, production numbers and sales, the primary considerations? How can a culture – good or bad – influence business successes or failures? If you were to focus on just one of the five suggested steps for building a healthy business culture, which would it be – and why?
NOTE: If you have a Bible and would like to read more about this subject, consider the following passages: Proverbs 24:27, 27:23-27, 29:18; Ezekiel 34:12; John 10:1-5,11-15; Philippians 2:3-4
