我在大學教授商業溝通時，經常定義「溝通」是「成功的交流意思」。在現代通信科技的「進步」下，要達成清楚且有效的溝通，似乎比以往更加挑戰。
幾週前，我的鄰居亨利向我發送了一條訊息，告訴我他和家人週末要出城，問我可否偶爾檢查一下他的房子，以確保沒有陌生的汽車停在他家。我告訴他沒問題。
大約一週後，我給亨利發了一封短信，開玩笑地說：「你不在時，我一直盯著你的房子看，沒人打擾過它。希望你旅途愉快。」我沒有收到他的回音，不過幾天後我再次發短信：「對不起，我們最近沒有機會聯繫。不過我有看到你開車去上班或回家。希望我們能很快聚在一起聊聊。」依然沒有得到回覆。
不久之後，我決定打電話給亨利，讓他知道我和我的妻子要出城了，問他是否願意在我們不在時照看一下我們的房子。是一位女士接了電話，我問她是不是亨利的太太「凱西」？她回答不是，反問我是誰？我解釋說，我本來想打電話給自己的鄰居。
接聽電話的女士回應：「這不再是他的電話了。亨利換工作時，我接收了他的舊工作和工作用的電話。」後來我得到了這位鄰居的正確電話號碼。不過回想自己以前發送的短信，我不知道收到這些短信的女士會有什麼想法：「我一直盯著你的房子看……希望你旅途愉快。」「我看到你開車去上班或回家……」哇！我不認識的那位女士會不會以為我是個跟蹤狂？
我真希望這類混亂的事不常發生，但也認為處於這個數位時代，當我們幾乎不加思索就匆忙發送簡訊、電子郵件和訊息時，它會變得越來越普遍。這使我想到一些輕率溝通的危險，這些危險甚至可以追溯到聖經時代：
話語太多，思考太少。 我們在脫口秀節目、新聞報導中、以及任何的社交媒體上都曾聽過，人們很想說話，卻不願意思考所說的話可能造成的影響。「多言多語難免有過；禁止嘴唇是有智慧。」（箴言10章19節）
說得太多，聽得太少。 很多人都不願意聽別人說，只是在等對方變安靜，讓自己有機會說話。「我親愛的弟兄們，這是你們所知道的。但你們各人要快快地聽，慢慢地說，慢慢地動怒，」（雅各書1章19節）
傷害太多，醫治太少。 各式各樣的訊息轟炸我們，有時無心之過也會造成傷害。當我們試圖表達自己的想法，導致錯誤的溝通發生時，我們大多數的人都必須學會快快道歉，甚至承認犯錯，說「對不起」。「說話浮躁的，如刀刺人；智慧人的舌頭卻為醫人的良藥。」（箴言12章18節）
© 2020. Robert J. Tamasy 是企業巔峰: 給今日職場從箴言而來永恆的智慧 一書的作者。也與導師之心的作者David A. Stoddard 合著Tufting Legacies。編輯多本著作包括Mike Landry. Bob的書: 透過苦難成長。Mike Landry. Bob的網站為 www.bobtamasy-readywriterink.com , 他的雙週部落格為: www.bobtamasy.blogspot.com
注意：如果你有聖經，希望閱讀更多，請考慮以下的經文：
箴言10章20-21節
箴言11章13節
箴言12章13節
箴言13章3節
箴言15章1、4節
箴言16章21節
箴言18章21節
箴言21章23節
反省與問題討論
你是否曾在試圖與他人的溝通過程中經歷過尷尬或令別人尷尬的錯誤？（無論你是發送訊息或是接收訊息的人） 如果有，後來造成了什麼影響嗎？ 由於通信技術的進步，現代人和人溝通時出現了哪些新問題？它們如何影響你或你工作場所中的其他人？ 在一個言語比以往任何時候都豐富的時代，我們要如何才能學會對溝通的內容進行更多的控管和克制？要如何做到？ 四、對很多人來說，最難說出口的一句話是：「對不起。」即使不是故意的，知道自己犯錯了道歉，對你來說很難嗎？你認為為什麼人們很難道歉並承認自己所說的是錯的？ ALL TOO
EASY PITFALLS OF COMMUNICATION By Robert J. Tamasy
Communication, as I often defined it when I taught college classes in business communications, is “the successful exchange of meaning.” With all the “advances” in modern communication technology, it seems the challenge of accomplishing that – communicating clearly and effectively – is more difficult than ever.
Some weeks ago, one of my neighbors, “Henry,” sent me a social media message telling me that he and his family were going out of town for the weekend, and asked if I would check occasionally to make certain no unfamiliar cars stopped at his home. I told him I would do so.
A week or so later, I sent Henry a text, kiddingly stating, “I kept an eye on your house while you were gone. No one bothered it. Hope you had a good trip.” I did not hear back from him, but a few days later texted again: “Sorry we have not had a chance to connect lately. I see you getting into your car to go to work, or when you come home. Hope we can get together to chat soon.” Still no reply.
Not long afterward, I decided to call Henry to let him know that my wife and I were going out of town and ask if he would return the favor of keeping an eye on our house in our absence. When a female voice answered, I asked if it was my neighbor’s wife, “Cathy.” “No,” she replied. “Who is this?” I explained I was trying to call my neighbor.
“Well, this isn’t his phone any longer,” the female voice responded. “When Henry changed jobs, I took over his old job and inherited his work phone.” I later got my neighbor’s correct phone number, but reflecting on the earlier texts I had sent, wondered what the woman receiving them must have been thinking: “I kept an eye on your house…hope you had a good trip.” “I see you getting into your car…when you come home….” Wow! Did the woman, whom I did not know, think I was some kind of stalker?
I would like to think such confused communications are rare, but suspect they are becoming all too common in this digital age when we hastily send out texts, emails and messages almost without thinking. This brings to mind some of the perils of careless communications that date back even to biblical times:
Too many words, not enough careful consideration. We hear it on talk shows, in news reporting, and everywhere on social media – people being too eager to speak and not as eager to consider the impact of what they are about to say. “When words are many, sin is not absent, but he who holds his tongue is wise” (Proverbs 10:19).
Too much speaking, not enough listening. It has been said that many people no longer listen to what others have to say; they only wait until the other person becomes quiet so they can start talking again. “My dear brothers and sisters, take note of this: Everyone should be quick to listen, slow to speak and slow to become angry,” (James 1:19).
Too much hurt, not enough healing. With the mass of communication bombarding us in every possible way, there is bound to be injury inflicted whether intended or not. Most of us must learn to become as eager to apologize, even admit, “I’m sorry,” when communication errors occur, as we are to express what we are thinking. “Reckless words pierce like a sword, but the tongue of the wise brings healing” (Proverbs 12:18).
© 2020. Robert J. Tamasy has written numerous books, including Marketplace Ambassadors: CBMC’s Continuing Legacy of Evangelism and Discipleship; Business at Its Best: Timeless Wisdom from Proverbs for Today’s Workplace; Tufting Legacies;The Heart of Mentoring, coauthored with David A. Stoddard; and has edited other books. Bob’s biweekly blog is: www.bobtamasy.blogspot.com.
Reflection/Discussion Questions
Have you ever experienced – either as sender or recipient
– an awkward, even embarrassing error in the course of trying to communicate
with someone else? If so, were there any repercussions? What are some of the new problems in communicating with
others that have been born as a result of so-called advancements in
communication technology and strategies? How have they affect you or others in
your workplace? How – in an age when words seem to have become more
abundant than ever – can we learn to exercise more control and restraint over
what we communicate – and how? For many people, among the most difficult words to say
are, “I’m sorry.” How difficult is it for you to admit when you have been
wrong, even when the offense was not intentional? Why do you think it is so
hard for people to apologize and admit their wrongs in what they have said? NOTE: If you have a Bible and would like to read more consider the following passages:
Proverbs
10:20-21, 11:13, 12:13, 13:3, 15:1,4, 16:21, 18:21, 21:23
週一嗎哪
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2021-11-01 — 我們是否會因在職場中沒說實話而感到內疚？──ARE WE ALL GUILTY OF NOT TELLING THE TRUTH AT WORK?
2021-10-25 — 拼命奪金—但那是正確的比賽嗎？──RACING FOR THE GOLD – BUT IS IT THE RIGHT RACE?
2021-10-18 — 別人可以幫忙，但我們自己必須做好工作──OTHERS CAN HELP, BUT WE MUST DO THE WORK
2021-10-11 — 韌性是新的策略──RESILIENCY IS THE NEW STRATEGY
2021-10-04 — 當「好的」阻礙「更好的」時候──WHEN GOOD GETS IN THE WAY OF THE BEST
2021-09-27 — 人 – 是問題還是機會？──PEOPLE – PROBLEMS, OR POSSIBILITIES?
2021-09-20 — 你感受到祂的喜悅了嗎？──DO YOU FEEL HIS PLEASURE?
2021-09-13 — 嫉妒的破壞力──THE DESTRUCTIVE POWER OF JEALOUSY
2021-09-06 — 花時間慶祝很重要──IT IS IMPORTANT TO TAKE TIME TO CELEBRATE
2021-08-30 — 金錢真的能買到快樂或幸福嗎？──IS IT TRUE THAT MONEY CAN BUY HAPPINESS?
2021-08-23 — 人人都該問的問題：為甚麼我要做我在做的事？──‘WHY DO I DO WHAT I DO?’ A QUESTION ALL SHOULD ASK
2021-08-16 — 有天份還不夠──WHEN TALENT IS NOT ENOUGH
2021-08-09 — 要有影響，就說故事──TO HAVE AN IMPACT, TELL YOUR STORY
2021-08-02 — 從「符合屬靈原則」來表明立場──TAKING A STANCE FOR ‘SPIRITUAL CONFORMITY’
2021-07-26 — 學習馴服名叫「自我」的狗──LEARNING TO TAME THE DOG NAMED ‘EGO’
2021-07-19 — 在不確定年代忠心投資者的記號──MARKS OF A FAITHFUL INVESTOR IN UNCERTAIN TIMES
2021-07-12 — 在永恆賽局中成為一個參賽者──BECOMING A PLAYER IN THE ETERNAL GAME
2021-07-05 — 為什麼這麼多人如此懼怕？──WHY ARE SO MANY OF US SO FEARFUL?
2021-06-28 — 誰應該在前？領導者或是跟隨者？──WHO COMES FIRST – THE LEADER OR THE FOLLOWERS?
2021-06-21 — 適應力是面對改變的工具──ADAPTABILITY, A TOOL FOR FACING CHANGES
2021-06-14 — 小型企業能從信任得到益處──SMALL BUSINESSES CAN BENEFIT FROM TRUST
2021-06-07 — 當逆境來襲時，你的心理韌性如何？──WHEN ADVERSITY STRIKES, HOW RESILIENT ARE YOU?
2021-05-31 — 來自龜兔賽跑的財務課程──FINANCIAL LESSONS FROM THE TORTOISE AND THE HARE
2021-05-24 — 也許是重新考慮「最終結果」的時候了──MAYBE IT IS TIME TO RECONSIDER THE BOTTOM LINE
2021-05-17 — 不可或缺的「幕後英雄」──WHERE WOULD WE BE WITHOUT ‘UNSUNG HEROES’?
2021-05-10 — 檢視動機的智慧──THE WISDOM OF EXAMINING MOTIVES
2021-05-03 — 「想念」大流行：關心我們想念的人──THE ‘MISSING’ PANDEMIC: MISSING PEOPLE WE CARE ABOUT
2021-05-03 — 「想念」大流行：關心我們想念的人──THE ‘MISSING’ PANDEMIC: MISSING PEOPLE WE CARE ABOUT
2021-04-26 — 用熱情追求你的職涯──PURSUING YOUR PROFESSION WITH PASSION
2021-04-19 — 行為、後果與饒恕──ACTIONS, CONSEQUENCES AND FORGIVENESS
2021-04-12 — 在工作中帶著「整合箱」──GOING TO WORK WITH THE ‘INTEGRATION BOX’
2021-04-05 — 善用我們話語的力量──CAPITALIZING ON THE POWER OF OUR WORDS
2021-03-29 — 讓走入法庭成為最後的方案──MAKE GOING TO COURT A LAST RESORT
2021-03-22 — 你在領導還是緊盯不放？──ARE YOU LEADING, OR NIPPING AT PEOPLE’S HEELS?
2021-03-15 — 專注在信心上來面對恐懼──FACING FEAR WITH A FOCUS ON FAITH
2021-03-08 — 追求真正卓越的好處──THE BENEFITS OF PURSUING TRUE GREATNESS
2021-03-01 — 徵求：組織的異象──WANTED： ORGANIZATIONAL VISION
2021-02-22 — 如果你需要一艘船，何不造一艘？──IF YOU ARE NEEDING A SHIP, WHY NOT JUST BUILD ONE?
2021-02-15 — 從時間和經驗得來的觀點──PERSPECTIVES FROM TIME AND EXPERIENCE
2021-02-08 — 空前時刻，擁抱異象──VISIONS FOR THE FUTURE IN UNPRECEDENTED TIMES
2021-02-01 — 勝過「簾幕之後」的真相──OVERCOMING WHAT GOES ON ‘BEHIND THE CURTAIN’
2021-01-25 — 你對工作的看法是什麼?──WHAT IS YOUR PERCEPTION OF WORK?
2021-01-18 — 關於滿足，「專家」所沒有告訴我們的事──WHAT ‘EXPERTS’ DON’T TELL US ABOUT CONTENTMENT
2021-01-11 — 切勿低估朋友的價值──NEVER UNDERESTIMATE THE VALUE OF A FRIEND
2021-01-04 — 在最糟的時刻，計畫更好的將來──AFTER THE ‘WORST OF TIMES,’ PLANNING FOR BETTER TIMES
2020-12-28 — 定義聖誕節的真諦──DETERMINING WHAT CHRISTMAS IS REALLY ALL ABOUT
2020-12-21 — 所有好領導者都會有瘸腿──ALL GOOD LEADERS HAVE A LIMP
2020-12-14 — 專長的潛在缺點──THE POTENTIAL DOWNSIDE OF EXPERTISE
2020-12-07 — 在失聯的時刻重新聯結──RECONNECTING DURING TIMES OF DISCONNECTION
2020-11-30 — 在患難中仍然感恩──GIVING THANKS EVEN IN TIMES OF ADVERSITY
2020-11-23 — 有紀律投資者的七種心理素質──SEVEN QUALITIES OF A DISCIPLINED INVESTOR
2020-11-16 — 你工作究竟是為了什麼？──WHAT ARE YOU REALLY WORKING FOR?
2020-11-10 — 信心能成為對抗恐懼的保障──FAITH CAN FORM A SAFEGUARD AGAINST FEAR
2020-11-02 — 從失敗學校畢業了──GRADUATING FROM THE SCHOOL OF FAILURE
2020-10-27 — 當生活迫使你進入暫停模式──WHEN LIFE FORCES YOU INTO ‘PAUSE’ MODE
2020-10-19 — 營造「創意摩擦」的氛圍──CREATING AN ATMOSPHERE OF ‘CREATIVE ABRASION’
2020-10-12 — 自我控制的重要性──THE IMPORTANCE OF SELF-CONTROL
2020-10-05 — 現在，給你帶來一些大好消息──AND NOW, FOR SOME VERY GOOD NEWS
2020-09-29 — 當上帝要差遣你，你會去嗎？──WHEN GOD WANTS TO SEND YOU, WILL YOU GO?
2020-09-21 — 從諾亞方舟學習生活和工作──LESSONS FOR LIFE AND WORK – FROM NOAH’S ARK
2020-09-14 — 管理者激勵人心的價值──THE INSPIRATIONAL VALUE OF MANAGERS
2020-09-07 — 品格－一項被忽視的專業特質──CHARACTER – AN OVERLOOKED PROFESSIONAL QUALITY
2020-08-31 — 在看似絕望的時刻尋求盼望──SEEKING HOPE IN SEEMINGLY HOPELESS TIMES
2020-08-24 — 是時候該做年中目標檢討了嗎?──MINUTE FOR A MID-YEAR GOAL REVIEW?
2020-08-17 — 你的目標是權威或者領導力？──IS YOUR GOAL AUTHORITY – OR LEADERSHIP?
2020-08-10 — 成為一個連耶穌都印象深刻的領袖──CONSIDERING A LEADER WHO WOULD IMPRESS JESUS
2020-08-03 — 恐慌或平安—選擇在於我們──PANIC OR PEACE – THE CHOICE IS UP TO US
2020-07-27 — 浩瀚銀河中的一顆星──JUST ONE STAR IN AN INFINITE GALAXY
2020-07-20 — 我們一起克服磨難的日子──OVERCOMING OUR SEASONS OF DISCONTENT TOGETHER
2020-07-13 — 商場領袖的三個P ──THE 3 P’s OF BUSINESS AUTHORITY
2020-07-06 — 「重新啟動」工作方式的時刻──A TIME TO ‘REBOOT’ HOW WE APPROACH OUR WORK
2020-06-30 — 自掃門前雪嗎？ ──MUST IT BE ‘EVERY MAN FOR HIMSELF’?
2020-06-22 — 著眼於已知的事物，來對抗未知的恐懼 ──COMBATING FEAR OF THE UNKNOWN, FOCUSING ON THE KNOWN
2020-06-15 — 改變人生絕無僅有的邂逅──A LIFE-CHANGING ENCOUNTER LIKE NO OTHER
2020-06-08 — 非典型的雇用策略──UNCONVENTIONAL HIRING STRATEGIES
2020-06-01 — 堅持不懈的力量與影響──THE POWER – AND IMPACT – OF PERSISTENCE
2020-05-25 — 第十六秒怎麼辦？──BUT WHAT ABOUT THE 16TH SECOND?
2020-05-18 — 你的基準點是什麼？──WHAT IS YOUR REFERENCE POINT?
2020-05-11 — 在憤怒與喧囂的世界裡選擇冷靜與平和──CHOOSING CALM AND QUIET IN A WORLD OF ANGRY AND LOUD
2020-05-04 — 立即滿足還是長期收穫？──IMMEDIATE GRATIFICATION OR LONG-TERM GAIN?
2020-04-27 — 設定超越預期的標準──SETTING THE BAR AT EXCEEDING EXPECTATIONS
2020-04-20 — 離開舒適、克服恐懼-就開始學習── LEAVING COMFORT, OVERCOMING FEAR – WE START LEARNING
2020-04-07 — 比撒列給我們的啟示── LESSONS FROM A FELLOW NAMED BEZALEL
2020-03-31 — 過於輕率溝通的危險── ALL TOO EASY PITFALLS OF COMMUNICATION
2020-03-24 — 在工作和生活中逆勢反轉 II── BOUNCING BACK IN BUSINESS AND IN LIFE
2020-03-18 — 克服走出舒適圈的恐懼── OVERCOMING FEAR OUTSIDE THE COMFORT ZONE
2020-03-09 — 領導力被過度強調了嗎？── IS LEADERSHIP SOMEWHAT OVERRATED?
2020-03-02 — 無價的美德：受教的能力──TEACHABILITY: AN INVALUABLE VIRTUE
2020-02-25 — 異象-無與倫比的力量──THE INCOMPARABLE POWER OF VISION
2020-02-17 — 否認—危機—行動──DENIAL – CRISIS – ACTION
2020-02-10 — 辦公室裡永不灰心的愛──LOVE IN THE OFFICE THAT CANNOT BE DISCOURAGED
2020-02-04 — 「箴言」- 不可思議的力量──THE INCREDIBLE POWER OF PROVERBS
2020-01-29 — 你會選擇履歷還是悼文？──RESUME OR EULOGY – WHICH WOULD YOU CHOOSE?
2020-01-22 — 在商場中能期待聖潔嗎？──EXPECTING HOLINESS IN BUSINESS?
2020-01-14 — 「信心」這事-為何要把「信心」當回事 ──MATTERS OF FAITH – AND WHY FAITH MATTERS
2020-01-07 — 當失敗變成功──WHEN FAILURE BECOMES SUCCESS
2019-12-31 — 新的一年中，我們都需要的一樣事物 ──ONE THING WE ALL COULD USE IN THE NEW YEAR
2019-12-23 — 歡慶聖誕季最棒的禮物──CELEBRATING THE GIVING SEASON’S GREATEST GIFT
2019-12-17 — 保持敏感度──SIMPLY SHOWING SENSITIVITY
2019-12-10 — 舒適圈不舒適的事實──DISCOMFORTING FACTS ABOUT THE COMFORT ZONE
2019-12-03 — 商場上不斷變化的工具──THE EVER-CHANGING TOOLS OF THE TRADE
2019-11-27 — 凡事謝恩──REMEMBERING TO BE THANKFUL – AT ALL TIMES
2019-11-19 — 使命：職場大使 ──MISSION: ‘MARKETPLACE AMBASSADORS’
2019-11-12 — 在職場與生活中逆勢反轉 ──BOUNCING BACK – IN BUSINESS AND IN LIFE
2019-11-04 — 自我膨脹的危險 ──THE PERILS OF OVERBLOWN SELF-IMPORTANCE
2019-10-29 — 傾盡全力完成最糟糕的工作──GIVING YOUR BEST FOR YOUR WORST JOB
2019-10-23 — 拒絕被恐懼掌控 ──REFUSING TO LET FEAR GET THE BEST OF US
2019-10-14 — 為重要的事物「預留空間」 ──MARGIN: MAKING ROOM FOR THE IMPORTANT
2019-10-07 — 從上帝的角度看工作的五個P ──THE FIVE ‘P’s’ OF WORK FROM GOD’S PERSPECTIVE
2019-10-02 — 永遠不要試圖成為在場最聰明的人 ──NEVER TRY TO BE THE SMARTEST PERSON IN THE ROOM
2019-09-26 — 這一生你想要甚麼？──WHAT DO YOU WANT IN LIFE
2019-09-17 — 謙卑、渴望和勤奮工作──HUMBLE, HUNGRY AND HARD-WORKING
2019-09-09 — 有人陪伴，是最好的生活──LIFE IS USUALLY BEST WITH OTHERS
2019-09-03 — 無論如何信靠神的帶領 TRUSTING IN GOD’S DIRECTION, NO MATTER WHAT
2019-08-26 — 破碎教我們的功課──THE BUSINESS OF BROKENNESS
2019-08-20 — 以終為始──BEGIN WITH THE END IN MIND
2019-08-13 — 舒適圈盡頭的生活──LIFE AT THE END OF YOUR COMFORT ZONE
2019-08-05 — 現在是重新出發的好時機嗎？──IS THIS A GOOD TIME FOR A RESTART?
2019-07-30 — 與失敗和平共處的哲學──A FAIL SAFE PHILOSOPHY FOR FAILURE
2019-07-22 — 理性(腦)的決定 －以及心的決定──DECISIONS OF THE HEAD AND THE HEART
2019-07-15 — 修剪以產生「空間」──DEVELOPING MARGIN BY PRUNING UNFRUITFUL PURSUITS
2019-07-08 — 你為何工作？──WHATS THE REASON BEHIND YOUR WORK
2019-07-01 — 等待：沒有人喜歡運用的「策略」──WAITING THE GAME NO ONE LIKES TO PLAY
2019-06-24 — 十年後，誰還會記得？10 YEARS FROM NOW, WHO WILL REMEMBER
2019-06-17 — 做最好的自己──BE THE BEST “YOU” THAT YOU CAN BE
2019-06-03 — 墮落世界裡的艱難處境
2019-05-27 — 善用我們的天賦
2019-05-20 — 精益求精的力量
2019-05-13 — 這個世界需要更多的牛仔
2019-05-06 — 把雞蛋放在同一個籃子裡的隱患
2019-04-29 — 服務別人的理念是否「配不上」你？
2019-04-22 — 兩個葬禮的故事
2019-04-15 — 善用值得紀念的時刻
2019-04-08 — 極其駭人而美好的第一步
2019-04-01 — 在工作職場發光如星
2019-03-25 — 誠信：表裡如一的藝術
2019-03-18 — 我在這裡，請差遣我！
2019-03-11 — 這到底是誰的事業？
2019-03-04 — 真正的競爭優勢
2019-02-25 — 讓帶領門徒為你留下人生的記號(下)
2019-02-18 — 讓帶領門徒為你留下人生的記號(上)
2019-02-11 — 專業領域或是個人領域的「重新栽種」
2019-02-04 — 完美時機的重要性
2019-01-28 — 如何將日復一日的工作變為精彩時刻！
2019-01-21 — 持續工作或安靜等待
2019-01-14 — 20年後的你會怎麼樣？
2019-01-07 — 溝通錯誤的危險
2018-12-24 — 把焦點放在禮物和禮物的給予者
2018-12-17 — 甩掉身上的泥土，站在土堆上!
2018-12-10 — 熱情對待弟兄中「一個最小的」
2018-12-03 — 彼得原理的陷阱
2018-11-26 — 被世界同化或被神改變？
2018-11-19 — 為每一件事情感恩
2018-11-12 — 傾聽的力量
2018-11-05 — 成功的管理者和你做的不一樣
2018-10-29 — 時間是朋友或敵人？
2018-10-22 — 成為一個有正面影響力的人
2018-10-15 — 超越期望
2018-10-08 — 不受重視的休息
2018-10-01 — 有效率的領袖，擁抱和支持改變
2018-09-24 — 追隨者對領導者的期待
2018-09-17 — 在等候室裡感到不耐煩？
2018-09-10 — 我們被造來崇拜，即使在職場
2018-09-03 — 智慧、知識和理解
2018-08-27 — 選擇或拒絕喝那杯
2018-08-20 — 無所畏懼
2018-08-13 — 生活只能是跛著腳行走？
2018-08-06 — 非傳統型的策略
2018-07-30 — 用信心做生意的挑戰
2018-07-23 — 當別人達不到我們的期待時
2018-07-16 — 預備好做善工
2018-07-09 — 面對生命中的風暴
2018-07-02 — 努力工作-為了正確的理由
2018-06-25 — 當一個好領袖，也當一個好的學習者
2018-06-18 — 澄清關於領導的混亂觀念
2018-06-11 — 倫理：外顯的行為和內在的動機
2018-06-04 — 花時間做時代性的改變
2018-05-28 — 有目標的考量
2018-05-21 — 選擇服務人，而不是被服務
2018-05-14 — 你是過客或是大使？
2018-05-07 — 思考職場上的優先次序
2018-04-23 — 職場和安息日
2018-04-16 — 雖未證實但確定會通往失敗的途徑—THE UNTRIED BUT TRUE PATH TO FAILURE
2018-04-09 — 你是否崇拜你的工作？
2018-04-02 — 價值減掉行為等於零
2018-01-01 — 建立一個有基本價值觀的企業
2017-12-25 — 揮別過去，迎接新年
2017-12-18 — 耶誕節和臥底老闆
2017-12-11 — 職場和安息日
2017-12-04 — 具有受教心
2017-11-27 — 困難的時候與人合作
2017-11-20 — 動力與感恩
2017-11-13 — 知道何時該撤離的挑戰
2017-11-06 — 約束你的嘴唇，得到獎賞
2017-10-30 — 獨善其身?
2017-10-23 — 重新塑造我們的職場世界觀
2017-10-16 — 當你工作的時候，是充滿真誠的嗎？
2017-10-09 — 鑄造可達成的願景(異象)
2017-10-02 — 同理心不可估量的價值
2017-09-25 — 投資者的目的
2017-09-18 — 你把信心關在小隔間裡面嗎？
2017-09-11 — 用腦做決定，也要用心做決定
2017-09-04 — 建立健康企業文化的五個步驟
2017-08-28 — 偉大領袖的記號
2017-08-21 — 服務顧客的價值
2017-08-14 — 承認無知的力量
2017-08-07 — 尼西米邁向成功的五個步驟
2017-07-31 — 你正進入福音禾場中
2017-07-24 — 追加保證金通知
2017-07-17 — 鼓勵員工成長
2017-07-10 — 金錢和快樂未必有關
2017-07-03 — 克服苦毒的怒氣
2017-06-26 — 安然度過職場的巨變
2017-06-19 — 神給我們能應用的原則
2017-06-12 — 如何和何時做對的事情
2017-06-05 — 解決商業的衝突和爭議
2017-05-29 — 在職場成功需要團隊合作
2017-05-22 — 有呼召的企業(第二部分)
2017-05-15 — 職場的呼召(第一部分)
2017-05-08 — 不只是一個工作
2017-05-01 — 拒絕麥氏道德標準
2017-04-24 — 企圖心、自尊和領導能力
2017-04-17 — 牛仔的牧養邏輯
2017-04-10 — 成功與自律
2017-04-03 — 從原本的失敗到五星級評價
2017-03-27 — 誰會記得你的名字？
2017-03-20 — 面對饒恕的挑戰
2017-03-13 — 經營的原則
2017-03-06 — 當你成為辦公室中最資深的人
2017-02-27 — 按時付帳單的好品格
2017-02-20 — 真正的謙卑
2017-02-13 — 被影響或者被汙染?
2017-02-06 — 第一線的智慧
2017-01-30 — 要如何才能成為真正富有的人？
2017-01-23 — 放棄舊思維，迎向新出路
2017-01-16 — 在平凡中發現不平凡
2017-01-09 — 如何遠離鬧劇和緊張
2017-01-02 — 建立一個以核心價值觀為根基的企業
2016-11-07 — 天才真正的秘密
2016-10-31 — 平安與真正成功的關聯
2016-10-24 — 如果聖經不可或缺就像手機一樣？
2016-10-17 — 落葉吹掃機事件
2016-10-10 — 神在工作中與你同在
2016-10-03 — 商場中的兩難
2016-09-26 — 找到痛苦背後的目的
2016-09-19 — 成就偉大沒有捷徑
2016-09-12 — 修復和更新
2016-09-05 — 商場世界觀與聖經教導的抵觸
2016-08-29 — 向朋友學習
2016-08-22 — 愈大就一定愈好嗎？
2016-08-15 — 更多的感恩
2016-08-08 — 在新的管理之下工作
2016-08-01 — 防止組織再造所帶來的後遺症
2016-07-25 — 計算工作的代價
2016-07-18 — 當一帆風順的時候還是感覺不安？
2016-07-11 — 你的個人品牌
2016-07-04 — 處理員工的不滿
2016-06-27 — 對卓越感到興奮
2016-06-20 — 老闆或是顧問，誰是你的供應者？
2016-06-13 — 人生終場四分之一
2016-06-06 — 應用4C原則，雇用更有效
2016-05-30 — 超越世代鴻溝
2016-05-23 — 你在討誰的喜悅？
2016-05-16 — 廣告－令人愉悅的香氣或是難聞的臭味？
2016-05-09 — 行動勝於空談
2016-05-02 — 最大的理財錯誤
2016-04-25 — 領袖特質
2016-04-18 — 有愛心也要有尊重紀律的職場
2016-04-11 — 經商的目的
2016-04-04 — 先做好自己的功課
2016-03-28 — 尋求多方意見的價值
2016-03-21 — 最後通牒：朋友或是對手？
2016-03-14 — 豐厚的利潤與大使命
2016-03-07 — 反向操作的市場策略
2016-02-29 — 我們真的甚麼都帶不走嗎？
2016-02-22 — 喜樂或是快樂？
2016-01-04 — 使命的重要性
2015-12-28 — 一元復始 萬象更新
2015-12-21 — 歷久彌新的耶誕節
2015-12-14 — 你能愛自己的員工嗎？
2015-12-07 — 互相幫助渡過明天
2015-11-30 — 比馬龍效應
2015-11-23 — 感恩的時間到了
2015-11-16 — 打開信心的大門
2015-11-09 — 閒言閒語裡沒有寶藏
2015-11-02 — 優先順序和委身
2015-10-26 — 「找一份更好的工作」或「把工作做得更好」？
2015-10-19 — 現金的難題
2015-10-12 — 在商場和高爾夫球場，克服恐懼是關鍵
2015-10-05 — 商場如西洋棋而非象棋
2015-09-28 — 面對恐懼 -「不懼怕」
2015-09-21 — 受挫的顧客
2015-09-14 — 在生活與作為中取得平衡
2015-09-07 — 顧客或股東優先？
2015-08-31 — 最美好的事情總是需要花時間
2015-08-24 — 決定什麼是重要的—DECIDE WHAT IS IMPORTANT, ELIMINATE THE REST
2015-08-17 — 工作只有報酬還不夠
2015-08-10 — 謙卑的禱告值得禱告
2015-08-03 — 留住顧客的挑戰
2015-07-27 — 永生的結局
2015-07-20 — 清楚誰是你朋友的重要性
2015-07-13 — 最後四分之一場的策略
2015-07-06 — 藉著責備達成幫助
2015-06-29 — 找到最適合你的理想工作
2015-06-22 — 為什麼老照片中的人不微笑？
2015-06-15 — 沒有完美的工作
2015-06-08 — 忍耐
2015-06-01 — 避免職場上的苦毒
2015-05-25 — 痛苦告訴你：是改變的時候了
2015-05-18 — 什麼是你的特長？
2015-05-11 — 持守一致的生活態度
2015-05-04 — 門徒訓練
2015-04-27 — 音樂椅
2015-04-20 — 你希望走得快還是走得遠？
2015-04-13 — 態度：重要的特質
2015-04-06 — 自我陶醉要付出代價
2015-03-30 — 豐饒與稀缺
2015-03-23 — 好品質需要重視細節
2015-03-16 — 你將熱情放在哪裡？
2015-03-09 — 謹慎領導和小心跟隨
2015-03-02 — 辨別神旨意的挑戰
2015-02-23 — 簡化的簡單指引
2015-02-16 — 合作同工 勇氣倍增
2015-02-09 — 一個拒絕被饒恕的男人
2015-02-02 — 優先讚賞員工
2015-01-26 — 阿甘正傳
2015-01-19 — 值得考慮的四大考驗
2015-01-12 — 獨特和更好永遠有市場
2015-01-05 — 分派責任
2014-12-29 — 重做一次或一個新的開始？
2014-12-22 — 真正值得送禮的聖誕節
2014-12-15 — 我們手所做的工
2014-12-08 — 設定對團隊的期望
2014-12-01 — 在職場照亮我們的路
2014-11-24 — 慶祝豐收和感恩
2014-11-17 — 我們過著有永恆成果的生活？
2014-11-10 — 維持團隊最重要的特質
2014-11-03 — 保護你的供給線
2014-10-27 — 那就是我所要的
2014-10-20 — 「我們」就是力量
2014-10-13 — 感謝我的模範父親
2014-10-06 — 最容易獲得的顧客──你已擁有的顧客
2014-09-29 — 非典型領袖的共通特徵
2014-09-22 — 人際關係是事業成功之鑰
2014-09-15 — 有效地領導人們走過變遷
2014-09-08 — 等待靈感？
2014-09-01 — 專注在害怕失敗
2014-08-25 — 強調知足的挑戰
2014-08-18 — 客戶服務：無法協商的一方
2014-08-11 — 新酒與舊皮囊
2014-08-04 — 跟隨一條危險的道路
2014-07-28 — 言行合一
2014-07-21 — 倫理或人－我們的家
2014-07-14 — 關於建議的一些建議
2014-07-07 — 破壞的信任很難恢復
2014-06-30 — 你未來的異象
2014-06-23 — 對成功的觀點
2014-06-16 — 東西能存留多久？
2014-06-09 — 善念的曲折道路
2014-06-02 — 不僅遵守法律，還要超越法律
2014-05-26 — 一萬個小時的原則
2014-05-12 — 最危險的職場武器
2014-05-05 — 無原則的道德觀漂浮在工商界
2014-04-28 — 衝破逆境
2014-04-21 — 生命是困難和美好的
2014-04-14 — 好得要命的人生
2014-04-07 — 快速成功的陷阱
2014-03-31 — 世俗的工作和屬靈的恩賜
2014-03-24 — 創業萬歲
2014-03-17 — 投資與不投資的代價
2014-03-10 — 在群體中找到力量
2014-03-03 — 全部坦白的益處
2014-02-24 — 什麼是品質？如何追求品質？
2014-02-17 — 適合人生各個階段的原則
2014-02-10 — 你會告訴你的同事嗎？
2014-02-03 — 正直真的很重要嗎？
