關注員工快樂的附加價值

By Rick Boxx

最近一篇在華爾街日報上的文章,引用了由「釋放工作中的快樂」這個組織所撰寫的對「快樂的的員工」描述。研究顯示,快樂的員工有高於一般員工31%的產能,高於一般員工37%的銷售業績和高於一般員工三倍的創意。

雖然研究結論並沒有下這樣的結論,但是快樂員工的出席率比較高、缺席率也低。

這份調查指出三項造就快樂員工的主要的原因
第一、 他們享受在被委任的工作中。
第二、他們能專注在他們做得最好的事上。
第三、他們為他們的老闆感到驕傲。
根據這項研究,如果想要有更高的生產力,他們會建議雇主去關心員工的能力和熱情。這跟一段聖經經文不謀而合:「你要詳細知道你羊群的景況,留心料理你的牛群」(箴言27:23)。

雇主試著去落實上面三個造就快樂員工的因素是第一步。下一步可以特別徵求員工的意見,看看如何滿足他們的需要。或是辦一個小聚會,在那裏他們可以表達自己的想法,他們的想法也會被認真地看待。

員工的快樂和福祉不應只達到最低的要求而已。積極地建立產生快樂員工的環境,是一件正確而且應該做的事。

如果今天角色互換,雇主變成員工,員工變成雇主,你希望怎麼被對待呢?你希望自己的工作環境如何呢?如同登山寶訓所說的:「所以,無論何事,你們願意人怎樣待你們,你們也要怎樣待人,因為這就是律法和先知的道理。」(馬太福音7:12)

我們通常假設驅策員工的動機主要是經濟上的報酬或其他有形的利益。但是最有價值和貢獻最多的員工,通常是那些快樂、享受工作和被感謝的員工。

數千年前,所羅門王在傳道書寫到:「神賜人資財豐富,使他能以吃用,能取自己的分,在他勞碌中喜樂,這乃是 神的恩賜。

本文版權為正直資源中心(Integrity Resource Center, Inc.)所有。本文獲得授權改編自「瑞克.博克思的正直時刻Integrity Moments with Rich Boxx」。這系列的文章是以一個基督徒的觀點評論職場的正直議題。想要更多了解正直資源中心或想要收到電子文件的「瑞克每天的正直時刻Rick”s daily Integrity Moments」系列文章,請上網www.integrityresource.org。他的書「如何生意興隆而不犧牲正直」提供人們正直地作生意的方法。

省思/討論題目
你如何定義「快樂的員工」 工作的場合裡,甚麼是決定你有多快樂的因素?你喜歡自己的工作嗎?你覺得自己在做最拿手的事嗎 得你的公司或是組織是否關心員工的快樂和情緒的健全呢?你覺得最基本應該要做到甚麼程度呢 否同意所羅門王所說:「能接受自己的命運和享受工作的人是神所賜的福」理由是甚麼備註:若你有聖經且想要看有關此主題的其他經文,請看:箴言21:5;22:29;27:18;28:19/以弗所書6:5-9/歌羅西書3:17,23

DIVIDENDS OF EMPLOYEE HAPPINESS
By Rick Boxx

An organization called “Delivering Happiness at Work” had some great insights that were outlined in a Wall Street Journal article about happy employees. A study it conducted has discovered happy, content employees have 31% higher productivity, 37% higher sales, and are three times more creative.

Although the research did not make this conclusion, employee attendance levels likely would also be higher and absentee levels lower when they feel happy and fulfilled in the work they perform.

This survey identified three major factors involved in having happy employees within an organization:
People need to enjoy the tasks required of them. They need to be able to focus on the things they do best. They need to be proud of their employer.Based on this research, it would seem that if you want to foster higher productivity, it would be advisable to know and care about your employee’s strengths and passions. A passage from the Bible, although it seems directed to an agrarian context, applies well in this regard: “Be sure you know the condition of your flocks, give careful attention to your herds” (Proverbs 27:23).

Trying to implement the three factors cited above would be a good first step. We could learn more specifically how to fulfill these needs by soliciting suggestions from them, or conducting small group meetings where their ideas are welcomed and thoughtfully considered.

But employee happiness and contentment should involve more than a desire to improve the company”s bottom line. Striving to establish a work environment that is conducive to happy workers is also the right thing to do.

Consider if roles were reversed – that your employees, or the people who report to you, were instead the employer and you were reporting to them. How would you want to be treated? What kind of working environment would you desire to have provided for you? In what is often referred to as his “Sermon on the Mount,” Jesus told his followers, “So in everything, do to others what you would have them do to you” (Matthew 7:12).

Often we presume workers are motivated primarily by financial compensation and other tangible benefits. However, employees that prove to be the most valuable, the ones most likely to remain high contributors to the company, are those that also derive intangible benefits such as feeling happy, fulfilled and appreciated for the work they do.

Thousands of years ago, King Solomon of Israel made this observation in Ecclesiastes 5:19 – “When God gives any man wealth and possessions, and enables him to enjoy them, to accept his lot and be happy in his work – this is a gift of God."

Copyright 2013, Integrity Resource Center, Inc. Adapted with permission from "Integrity Moments with Rick Boxx," a commentary on issues of integrity in the workplace from a Christian perspective. To learn more about Integrity Resource Center or to sign up for Rick”s daily Integrity Moments, visit www.integrityresource.org. His book, How to Prosper in Business Without Sacrificing Integrity, gives a biblical approach for doing business with integrity.

Reflection/Discussion Questions
How would be your definition of a “happy employee”? What are specific factors that determine or affect your own level of happiness where you work? Do you feel you enjoy most of the tasks you are asked to do, and are empowered to focus on the things you do best? Explain your answer. Do you believe your company or organization is intentionally concerned about the happiness and emotional well-being of its employees? What is the basis for your response? Do you agree with the quotation from King Solomon, that for someone being able to accept their lot in life and enjoy their work is a gift from God? Why or why not?NOTE: If you have a Bible and would like to read more about this subject, consider the following passages: Proverbs 21:5, 22:29, 27:18, 28:19; Ephesians 6:5-9; Colossians 3:17,23

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