誰應該在前?領導者或是跟隨者?──WHO COMES FIRST – THE LEADER OR THE FOLLOWERS?
「觀點」,會大大改變我們如何對待生活不同層面的各種狀況。如果你從「樂觀」的角度看待生活,那麼即使在困難的情況下,你也常會發現積極的一面。但是,如果你帶著「悲觀」的態度,即便好事發生,你也有可能產生憤世嫉俗和焦慮的感覺。就像一個人在早晨醒來時思考著:「嗯,到目前為止,一切都進展順利。但是我還沒有起床呢….。」
從領導的角度來看,「觀點」,也能對我們如何看待日常工作產生重大的影響。如果領導者把自己看作「老闆」,每個人都有責任向他們報告份內的工作,這有可能會影響士氣、生產力、尊敬,甚至留住員工,尤其是對組織成功非常重要的那些人。領導者其實可以有一個截然不同的觀點,而這個觀點已經造福了許多高級主管和經理人了。
麥克斯·帝普雷(Max De Pree)是一位受人尊敬的商人,也是著名的領導力暢銷書的作者,他表示:「作為領導者,你如何看待自己?你知道嗎,從跟隨者的觀點,一位領導者,忠於現實的自我認知是至關重要的。領導者屬於他們所跟隨的人。領導者應該把員工稱為「我所服務的人」。這是多麼不一樣的現實!對跟隨者來說這會產生非常不一樣的影響。」
你可以看到帝普雷的觀點和「我是老闆」的觀點有何不同嗎?在「我是老闆」這種觀點裡面,員工(跟隨者)被視為僕人。當然,有許多霸氣強悍、要求嚴厲的高級主管們確實會強制員工提高工作效率。但是,如果有更多的領導人把他們的員工視為「我所服務的人」,那會有什麼不同呢?
這個概念,通常被稱為「僕人領導」,這並不是什麼新鮮事。儘管它可能不是大多數MBA課程的主要重點,但它已經成效卓越地被使用了數千年。甚至聖經也強調了它的重要性,而只有耶穌基督才把它作為優先事項。以下是聖經裡教導的幾個例子:
最好的領導者是來服務人的。從上帝的角度來看,真正的偉大不是因為地位或權力,而是因為把他人放在首位的意願。「 因為人子來,並不是要受人的服事,乃是要服事人,並且要捨命作多人的贖價。」(馬可福音10章45)。
真正的領導者遵循著不同的標準。在某些圈子中,領導力被認為是支配和控制的能力。但是還有另一種方式:耶穌說:「外邦人有君王為主治理他們,那掌權管他們的稱為恩主。但你們不可這樣;你們裏頭為大的,倒要像年幼的,為首領的,倒要像服事人的。」(路加福音22章25-27節)。
領導力涉及彼此順服。下屬顯然必須報告並服務那些有權柄的人。但是,領導者也應該用心來引導他們所帶領的人。「你們作僕人的,要懼怕戰兢,用誠實的心聽從你們肉身的主人,好像聽從基督一般。不要只在眼前事奉,像是討人喜歡的,要像基督的僕人,從心裏遵行 神的旨意。甘心事奉,好像服事主,不像服事人。因為曉得各人所行的善事,不論是為奴的,是自主的,都必按所行的得主的賞賜。你們作主人的,待僕人也是一理,不要威嚇他們。因為知道,他們和你們同有一位主在天上;他並不偏待人。」(以弗所書6章5-9節)。
© 2021. Robert J. Tamasy 是企業巔峰: 給今日職場從箴言而來永恆的智慧 一書的作者。也與導師之的作者David A. Stoddard 合著Tufting Legacies。編輯多本著作包括Mike Landry. Bob的書: 透過苦難成長。Mike Landry. Bob的網站為www.bobtamasy-readywriterink.com
備註:如果你有聖經,想閱讀更多相關的經文,請參考(因經文篇幅較長,請查閱未列出的經文約翰福音13:3-17;哥林多後書5:21 ):
箴言28章2節
28:2 邦國因有罪過,君王就多更換;因有聰明知識的人,國必長存。
馬太福音20章20-28節
20:20 那時,西庇太兒子的母親同她兩個兒子上前來拜耶穌,求他一件事。
20:21 耶穌說:「你要甚麼呢?」她說:「願你叫我這兩個兒子在你國裏,一個坐在你右邊,一個坐在你左邊。」
20:22 耶穌回答說:「你們不知道所求的是甚麼;我將要喝的杯,你們能喝嗎?」他們說:「我們能。」
20:23 耶穌說:「我所喝的杯,你們必要喝;只是坐在我的左右,不是我可以賜的,乃是我父為誰預備的,就賜給誰。」
20:24 那十個門徒聽見,就惱怒他們弟兄二人。
20:25 耶穌叫了他們來,說:「你們知道外邦人有君王為主治理他們,有大臣操權管束他們。
20:26 只是在你們中間,不可這樣;你們中間誰願為大,就必作你們的用人;
20:27 誰願為首,就必作你們的僕人。
20:28 正如人子來,不是要受人的服事,乃是要服事人,並且要捨命,作多人的贖價。」
歌羅西書3章17、23節
3:17 無論做甚麼,或說話或行事,都要奉主耶穌的名,藉著他感謝父 神。
3:23 無論做甚麼,都要從心裏做,像是給主做的,不是給人做的,
反省與問題討論
- 你還能想到其他哪些例子,來說明「觀點」會如何對一個人的生活和工作產生重大的影響嗎?
- 當你聽到「領導者」一詞時,你會立即想到什麼?你對領導者的身份有正面還是負面的看法,特別是我們通常如何看待他們的行動呢?
- 麥克斯·帝普雷(Max De Pree)說:「領導者屬於他們所跟隨的人。」你覺得這是什麼意思?根據你自己的觀察和經驗,這樣的觀點在當今市場上有多普遍呢?
- 根據今天週一嗎哪的內容,你覺得採用哪些步驟可以讓自己成為更好、更有效率的領導者或未來的領導者呢?
WHO COMES FIRST – THE LEADER OR THE FOLLOWERS?
By Robert J. Tamasy
Perspective. It makes a tremendous difference in how we approach life in many ways. If you view life from an optimistic perspective, you can usually find positives in even difficult circumstances. However, if you take on a pessimistic outlook, even good things that happen can be viewed with cynicism and anxiety. It is like the person who woke up one morning and thought, “Well, everything has gone well so far today. But I have not gotten out of bed yet.”
From a leadership standpoint, perspective also can have a strong effect on how we approach our daily responsibilities. If leaders view themselves as “the boss,” with everyone reporting to them obligated to perform their bidding, this can affect morale, productivity, respect, and even the ability to retain workers who are important to the organization’s success. There is a very different perspective a leader can possess, one that has served many executives and managers very well.
Max De Pree, a respected businessman and author of acclaimed books on leadership, “How do you as a leader see yourself? You know, from the follower’s perspective, it is vitally important that a leader have a self-perception faithful to reality. Leaders belong to their followers. A director should refer to employees as ‘the people I serve.’ What a different reality that is! And what a different effect on followers.”
Can you see how the approach De Pree describes differs from an “I am the boss” view in which employees – followers – are perceived as servants? Certainly there have been many domineering, hard-charging executives who have coerced productivity from their people. But what a difference it would make if more leaders saw their staffs as “the people I serve.”
This concept, popularly known as “servant leadership,” is not new. While it may not be the primary emphasis for most MBA programs, it is an idea that has been utilized with great effectiveness for thousands of years. Even the Bible underscores its importance, with none other than Jesus Christ making it a high priority. Here are several examples of what the Scriptures teach:
The best leaders come to serve. True greatness, from God’s perspective, is not based upon position or power, but the willingness to put others first. “…whoever wants to become great among you must be your servant, and whoever wants to be first must be the slave of all. For even the Son of Man did not come to be served, but to serve, and to give his life as a ransom for many” (Mark 10:45).
True leadership follows a different standard. In some circles, leadership is perceived as the ability to dominate and control. But there is another way: “…The kings of the Gentiles lord is over them…. But you are not to be like that. Instead, the greatest among you should be like the youngest, and the one who rules like the one who serves…. But I am among you as one who serves” (Luke 22:25-27).
Leadership involves mutual submission. Subordinates obviously must report and serve those who have authority over them. However, leaders also should strive to guide those they oversee. “Slaves, obey your earthly masters with respect and fear, and with sincerity of heart, just as you would obey Christ…. And masters, treat your slaves in the same way. Do not threaten them, since you know that he is both their Master and yours is in heaven, and there is no favoritism in Him” (Ephesians 6:5-9).
© 2021. Robert J. Tamasy is the author of Marketplace Ambassadors: CBMC’s Continuing Legacy of Evangelism and Discipleship; Business at Its Best: Timeless Wisdom from Proverbs for Today’s Workplace; Pursuing Life With a Shepherd’s Heart (coauthored with Ken Johnson); andThe Heart of Mentoring (coauthored with David A. Stoddard). Bob’s biweekly blog is: www.bobtamasy.blogspot.com.
Reflection/Discussion Questions
- What other examples can you think of that show how perspectives can make a significant difference in how a person approaches his or her life and work?
- When you hear the word, “leader,” what thoughts immediately come to your mind? Do you have positive or negative conceptions of what leaders are, especially in terms of how we typically see them in action?
- Max De Pree stated, “Leaders belong to their followers.” What do you think he meant when he said that? How common is this perspective in today’s marketplace, based upon your own observations and experiences?
- Based on what you’ve read in this “Monday Manna,” what steps could you take in becoming a better and more effective leader – or future leader?
NOTE: If you have a Bible and would like to read more, consider the following passages: Proverbs 28:2; Matthew 20:20-28; John 13:3-17; 2 Corinthians 5:21; Colossians 3:17,23
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