韌性是新的策略──RESILIENCY IS THE NEW STRATEGY

《財富》雜誌的產業專家寫了一篇文章,提出了這樣的主張:許多公司需要重新調整他們的優先順序,在他們的策略思維中,要增加韌性的措施,並提升至與成本和效率一樣地重要。「改變」一直是商業計劃的一個因素,但從來沒像在過去幾年那麼的增加。  

很大程度上,由於全球的疫情,韌性正逐漸成為各國眾多企業策略規劃的優先考量。這樣的韌性,比起大多數企業在過去幾十年中所需要的彈性更高出了許多。

這其中涉及的因素很多,有許多是和 COVID-19 跟它所帶出的各樣後果有關:業務關閉和服務能量降低;願意或能夠工作的人數減少;成本不斷攀升;供應鏈缺乏;各種政府強制措施;員工被迫在家工作而不是在傳統的辦公室中。這些只是企業主、高階主管和經理人,近幾個月所不得不面對的其中一些改變。

因這些改變所造成的影響,已經遠遠超出了僅遵行標準作業流程和過往的規範所能應對的。這些戲劇性的改變也造成了痛苦、困惑和精神崩潰的感覺。員工的生理健康曾經一直都是受到重視的,而現在也必須把他們的心理和情緒健康納入考量。可以理解的是,許多 MBA 的畢業生可能會想:「他們在商學院可沒教我們這些啊。」

所有的這些改變,再加上未來更多,可能而尚未發生的改變,很明顯,韌性將成為成功或失敗的主要決定因素。許多企業遭受到沉重的打擊。他們被前所未見並超過他們所能控制的情況打倒了。但與其深陷於沮喪和絕望中,我們可以將這個時期視為重建、重組甚至重新構思的機會。完全專注於「韌性」。

每當我覺得需要盼望和鼓勵時,我喜歡轉去尋求那具有永恆智慧,和實用原則的聖經。這裡舉兩個例子:

當被擊倒時,可以反彈再站立起來。有時成功的關鍵是拒絕放棄,並且定意永不接受失敗使徒保羅寫給古代哥林多教會中追隨耶穌基督的信徒說:我們四面受敵,卻不被困住;心裏作難,卻不至失望;遭逼迫,卻不被丟棄;打倒了,卻不至死亡。」(哥林多後書 4章8-9節)

用盼望和信心迎接挑戰。一個朋友在他家中的掛飾上寫著:「生活不是等待風暴過去……而是學會在雨中跳舞。」這展現的就是韌性。正如雅各書 1 章 2-4 節所告誡我們的:「我的弟兄們,你們落在百般試煉中,都要以為大喜樂;因為知道你們的信心經過試驗,就生忍耐。但忍耐也當成功,使你們成全、完備,毫無缺欠。 」

  © 2021 版權所有非傳統商業網路(前身為純全資源中心)。節錄自和 Rick Boxx 的純全時刻,這本刊 物主要 是從基督徒的角度來探討職場上正直這個主題。如果希望知道更多關於這個事工或是想訂閱每日純全時 刻,請上這個網站: www.unconventionalbusiness.org. Rick Boxx 最新出版的書「提供實用五個關鍵的神 的方法來建立企業。」

備註:如果你手上有聖經想閱讀更多內容,請考慮以下經文:
箴言 16章3-4、9節
16:3 你所做的,要交託耶和華,你所謀的,就必成立。
16:4 耶和華所造的,各適其用;就是惡人也為禍患的日子所造。
16:9 人心籌算自己的道路;惟耶和華指引他的腳步。
箴言19章21節
19:21 人心多有計謀;惟有耶和華的籌算才能立定。
箴言 20章24節
20:24 人的腳步為耶和華所定;人豈能明白自己的路呢?
以賽亞書 40章28-31節
40:28 你豈不曾知道嗎?你豈不曾聽見嗎?永在的 神耶和華,創造地極的主,並不疲乏,也不困倦;他的智慧無法測度。
40:29 疲乏的,他賜能力;軟弱的,他加力量。
40:30 就是少年人也要疲乏困倦;強壯的也必全然跌倒。
40:31 但那等候耶和華的必重新得力。他們必如鷹展翅上騰;他們奔跑卻不困倦,行走卻不疲乏。
以賽亞書 41章10節
41:10 你不要害怕,因為我與你同在;不要驚惶,因為我是你的 神。我必堅固你,我必幫助你;我必用我公義的右手扶持你。
羅馬書 5章1-5節
5:1 我們既因信稱義,就藉著我們的主耶穌基督得與 神相和。
5:2 我們又藉著他,因信得進入現在所站的這恩典中,並且歡歡喜喜盼望 神的榮耀。
5:3 不但如此,就是在患難中也是歡歡喜喜的;因為知道患難生忍耐,
5:4 忍耐生老練,老練生盼望;
5:5 盼望不至於羞恥,因為所賜給我們的聖靈將 神的愛澆灌在我們心裏。
哥林多後書 1章3-7節
1:3 願頌讚歸與我們的主耶穌基督的父 神,就是發慈悲的父,賜各樣安慰的 神。
1:4 我們在一切患難中,他就安慰我們,叫我們能用 神所賜的安慰去安慰那遭各樣患難的人。
1:5 我們既多受基督的苦楚,就靠基督多得安慰。
1:6 我們受患難呢,是為叫你們得安慰,得拯救;我們得安慰呢,也是為叫你們得安慰;這安慰能叫你們忍受我們所受的那樣苦楚。
1:7 我們為你們所存的盼望是確定的,因為知道你們既是同受苦楚,也必同得安慰。

反省與問題討論

  1. 當你想到韌性或恢復力時,在你心中會想到什麼?自從全球疫情開始以來,你是否看到過任何值得注意的例子?
  2. 在你的工作場所和日常生活中,某些特定情況下,「韌性」為什麼那麼的重要呢?
  3. 第在過去的一年半中,許多人受了相當大的精神和情緒的困擾,部分原因是因為COVID-19 的管制以及其他因素。你會採取哪些措施(如果有的話)來應對日益加劇的壓力和不確定性呢?
  4. 在本篇嗎哪所引用的參閱經文中,談到「所有超越一切的力量都來自上帝」,這對你來說代表什麼?當你試著面對前所未有的挑戰和掙扎時,你是否曾經以任何方式體驗過這種力量?這和我們在商業和專業領域對韌性的需要有什麼關係?


RESILIENCY IS THE NEW STRATEGY

By Rick Boxx

An article written by business experts at Fortune magazine makes the assertion, “Many companies will need to rebalance their priorities, making additional resiliency measures as important to their strategic thinking as cost and efficiency.” Change has always been a factor in business planning, but never more than in the past couple of years.
 
In large measure because of the global pandemic, resiliency is finding its way to the top of the priority list on strategic plans for many businesses across the nation. It has become a resiliency that requires a level of flexibility greater than anything most businesses have needed in decades past.

There are many factors involved, quite a few of them related to COVID-19 and its many consequences. Business shutdowns and reduced service capabilities; shortages of people willing or able to work; escalating costs; supply shortages; government mandates of many kinds; employees forced to perform their jobs from their homes rather than traditional offices. These are just some of the changes business owners, executives and managers have had to deal with in recent months.

The impact of all of this has extended beyond the carrying out of standard procedures and practices. These dramatic changes also have created feelings of affliction, perplexity, and crushed spirits. Physical health of employees has always been taken into account; now their mental and emotional health also must be given consideration. Understandably, many MBAs are probably thinking, “They didn’t teach us about this in business school.”

With all of these changes, along with the likelihood of more yet to come, it is clear that resiliency will be a major determining factor for success or failure. Many businesses have endured a hard hit. They have been struck down, blindsided by circumstances beyond their control. But rather than descending into discouragement and despair, we can look at these times as opportunities to rebuild, to restructure, even to reimagine. And to focus on resilience.

Whenever I feel a need to find hope and encouragement, I like to turn to the Bible for its timeless wisdom and practical principles. Here are just two examples:

When knocked down, bounce back up. Sometimes a key to success is a refusal to quit, determining never to accept failure. Writing to followers of Jesus Christ in ancient Corinth, the apostle Paul said, “But we have this treasure in jars of clay to show that this all-surpassing power is from God and not from us. We are hard-pressed on every side, but not crushed; perplexed, but not in despair; persecuted, but not abandoned; struck down, but not destroyed” (2 Corinthians 4:8-9).
 
Confront challenges with hope and faith. A sign a friend displays in his home reads, “Life isn’t about waiting for the storm to pass…it’s about learning to dance in the rain.” This shows resilience. As James 1:2-4 admonishes, “Consider it pure joy, my brothers, whenever you face trials of many kinds, because you know that the testing of your faith develops perseverance. Perseverance must finish its work so that you may be mature and complete, not lacking anything.”

Copyright 2021, Unconventional Business Network. Adapted with permission from “UBN Integrity Moments.” Visit www.unconventionalbusiness.org to sign up for UBN Integrity Moments emails. UBN is a faith at work ministry serving the international small business community.

Reflection/Discussion Questions

  1. When you think of resiliency or resilience, what comes to mind? Have you seen any notable examples of these since the global pandemic began? 
  2. How has resiliency been necessary in your specific circumstances, both where you work and in your everyday life? 
  3. Many people have suffered considerable mental and emotional distress over the past year and a half, in part because of COVID-19 restrictions, along with other factors. What steps – if any – have you taken to cope with the heightened levels of stress and uncertainty?
  4. In one of the Bible passages above, it talks about the “all-surpassing power from God.” What does that mean to you? Have you experienced this power in any way as you have tried to confront unprecedented challenges and struggles? How does this relate to our need for resiliency in the business and professional world?

NOTE: If you have a Bible and would like to read more, consider the following passages:
Proverbs 16:3-4,9, 19:21, 20:24; Isaiah 40:28-31, 41:10; Romans 5:1-5; 2 Corinthians 1:3-7


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